Please ensure Javascript is enabled for purposes of website accessibility Skip to content
Search
Autism Queensland

Contact Us

AQ Helpline: (07) 3273 0000 📞

Autism Queensland (AQ) provides free information and advice for autistic people, families, carers, educators, therapists, other professionals, organisations, and community members via the AQ Helpline.

AQ does not provide legal advice, crisis support, mediation, funding, or psychiatry. Call Triple Zero 000 if you or someone you know is in an emergency or call Lifeline on 13 11 14 for crisis support.

Call the AQ Helpline (Monday-Friday, 8:30am-4:30pm)

Speak with an AQ consultant through the AQ Helpline. You don’t need a diagnosis, referral, or all the answers to get started. Our team can provide advice, information, and guidance on available supports and services. Helpline availability may vary during school holidays, public holidays, and other scheduled or seasonal closure periods.
(07) 3273 0000

Submit an enquiry

Looking for support, interested in a specific service, or need more information? Complete our simple online form for more help.
Submit an enquiry

Email for support

We receive a high volume of enquiries and appreciate your patience while our team works to respond as soon as possible. [email protected]


📞 Educator inclusion support phoneline
+
✓
Queensland educators & teachers
$
Fully-funded service

Educators and early childhood staff across Queensland can access a dedicated phoneline for advice, resources, and consultations relating to children’s behaviour and inclusion support through AQ’s Kindergarten Inclusion and Positive Behaviour Guidance services.

Teachers, school staff, and families of autistic students can also access advice through this phoneline regarding educational outcomes, learning goals, and support at school as part of AQ’s School Advisory Service. Though the school visits part of the service must be requested by the school directly.

(07) 3273 0000    Consultancy services

This service is proudly funded and supported by:Queensland Government funding acknowledgement

Identity-first language

+

Autism Queensland recognises that language is personal and respects every person’s right to choose how they are described.

Where a person’s preference is unknown, we use identity-first language (e.g. ‘autistic person’) across our resources and communications. Where a person expresses a different preference, we aim to use their chosen terminology. Some previously published materials may use different language and will be updated as part of our ongoing review processes.

In diagnostic, clinical, and formal contexts we may use the term ‘Autism Spectrum Disorder’ (ASD), consistent with the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, Text Revision (DSM-5-TR) and Australia’s National Guideline for diagnosing autism.

Translating, interpreting, & advocacy support

+

You may choose to access independent translation, interpreting, or advocacy services to support communication with Autism Queensland:

  • TIS National provides translation and interpreting services.
  • Access Hub provides communication support through the National Relay Service, including Type & Listen.
  • Ask Izzy helps you find independent advocacy services that can support you to you understand your options, communicate your wishes, and make informed decisions when accessing services.
I would like to submit feedback or a complaint…

+

Your feedback, suggestions, compliments, and complaints are valuable to us and will help us to improve and enhance our services and supports for autistic Queenslanders. You will not be disadvantaged or treated unfairly for providing feedback. Your confidentiality will be respected and you may choose to remain anonymous when submitting feedback.

Visit our feedback page to learn more about how this process is managed. Please contact us if you need any assistance.

Submit feedback


Corporate office postal address

Autism Queensland Ltd
PO Box 354
Sunnybank QLD 4109

Corporate office contact emails

Careers: [email protected]
Finance: [email protected]
Media: [email protected]
Partnerships: [email protected]